Last updated: 1 January 2026

 

ContiRoute AI (Proposed UK Venture) (“ContiRoute”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, contact us, or participate in a pilot programme.

 

1. Who we are (Data Controller)

 

Data Controller: ContiRoute AI

Email: info@contiroute.com

Website: contiroute.com

 

If you have any questions about this Privacy Policy or how we handle your data, contact us at info@contiroute.com.

 

2. What data we collect

 

We may collect the following types of information:

 

A) Information you provide to us

•Name, job title, company/organisation name

•Email address, phone number

•Details you submit via forms or email (e.g., fleet size, operating areas, vehicle types/emissions class, typical stops/day, delivery constraints)

 

B) Pilot and operational data (if you join a pilot)

Depending on the pilot scope, we may receive operational information such as:

•Vehicle identifiers (e.g., registration numbers) and vehicle characteristics

•Route/job details you share (e.g., stop locations, time windows, service times)

•Performance indicators (e.g., timing metrics, route outcomes, exception reasons)

 

C) Website usage data

When you use our website, we may automatically collect:

•Device and browser information

•IP address (or an equivalent identifier)

•Pages visited, time spent, and referral sources (via cookies/analytics if enabled)

 

3. How we use your data

 

We use personal data to:

•Respond to enquiries and provide requested information

•Evaluate eligibility and fit for pilots/partnerships

•Operate and improve our services, including analysis and reporting of pilot outcomes

•Maintain security, prevent misuse, and ensure site functionality

•Meet legal, regulatory, and audit requirements where applicable

 

We do not sell your personal data.

 

4. Legal basis for processing (UK GDPR)

 

We process personal data under one or more of the following legal bases:

•Legitimate interests: to respond to enquiries, operate and improve our services, and grow our business

•Contract / steps prior to contract: where processing is needed to deliver pilot participation or requested services

•Consent: where you have chosen to receive updates or where cookies/analytics require consent

•Legal obligation: where we must comply with applicable laws and regulations

 

5. How we share your data

 

We may share personal data only when necessary with:

•Service providers who support our website and operations (e.g., hosting, email, analytics)

•Professional advisers (e.g., legal, accounting)

•Authorities where required by law

 

Where we use service providers, we expect them to protect your data and only use it to provide services to us.

 

6. International transfers

 

Some service providers may process data outside the UK. Where this happens, we take steps designed to ensure appropriate safeguards are in place (for example, contractual protections and security measures).

 

7. Data retention

 

We keep personal data only for as long as necessary for the purposes described above, including:

•Enquiry data: typically retained for a reasonable period to manage follow-ups and records

•Pilot data: retained for the duration of the pilot and a reasonable period afterwards for reporting, auditing, and improvement

•Legal/regulatory requirements: retained as required by law

 

You may request deletion of your personal data where applicable (see Section 9).

 

8. Security

 

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no internet transmission is completely secure.

 

9. Your rights (UK GDPR)

 

Depending on your circumstances, you may have rights to:

•Access your personal data

•Correct inaccurate data

•Request deletion of your data

•Restrict or object to processing

•Request data portability

•Withdraw consent (where processing is based on consent)

 

To exercise these rights, contact info@contiroute.com.

 

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

 

10. Cookies

 

We may use cookies and similar technologies to help the site function and to understand usage. You can manage cookies through your browser settings. If we use analytics or marketing cookies, we will request consent where required.

 

11. Children

 

Our website and services are not intended for children, and we do not knowingly collect personal data from children.

 

12. Changes to this policy

 

We may update this Privacy Policy from time to time. The “Last updated” date will indicate when changes were made. Continued use of the site after updates means you accept the updated policy.

 

ContiRoute AI (Proposed UK Venture)
Correspondence Address:529A Hertford Road, EN3 5UA Enfield
Phone: +44 7365 896348
Email: info@contiroute.com